Terms & Conditions

Welcome to *Kashvi Aura*. By accessing or using our website, you agree to these Terms & Conditions. Please read them carefully before placing an order.

1. Acceptance of Terms

By using this website, creating an account, or placing an order, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

2. About Kashvi Aura

Kashvi Aura is an online store offering premium-quality artificial jewellery. We strive to provide accurate product information, quality products, and a secure shopping experience.

3. Product Information

* We make every effort to display product images, colours, and descriptions accurately.
* Due to differences in screen settings and lighting, actual product colours may vary slightly.
* Minor variations in size, finish, or design may occur and should not be treated as defects.

4. Pricing

* All prices are displayed in Indian Rupees (INR).
* Prices are subject to change without prior notice.
* In case of any pricing error, Kashvi Aura reserves the right to cancel the order and issue a full refund if payment has already been made.

5. Order Confirmation

* An order is considered confirmed only after successful payment or order confirmation (for Cash on Delivery, if available).
* We reserve the right to cancel or refuse any order due to stock unavailability, suspected fraudulent activity, incorrect pricing, or any other genuine business reason.

6. Payment

We accept secure online payments through trusted payment gateways. Kashvi Aura does not store your debit card, credit card, CVV, UPI PIN, or banking credentials.

7. Shipping & Delivery

* Orders are processed and shipped as per our Shipping Policy.
* Delivery timelines are estimates and may vary depending on your location and courier partner.
* Kashvi Aura is not responsible for delays caused by courier services, weather conditions, natural disasters, or other circumstances beyond our control.

8. Return, Replacement & Refund

Returns are accepted only if:

* You receive a wrong product.
* You receive a damaged product.
* The product has a manufacturing defect.

All return requests must comply with our Return, Refund & Cancellation Policy.

9. Cancellation

* Orders can be cancelled only before dispatch.
* Once an order has been dispatched, it cannot be cancelled.

10. Customer Responsibilities

By placing an order, you agree to:

* Provide accurate name, address, and contact details.
* Ensure someone is available to receive the order.
* Use the website only for lawful purposes.

11. Intellectual Property

All content available on this website, including the *Kashvi Aura* name, logo, product images, graphics, text, and designs, is the intellectual property of Kashvi Aura and may not be copied, reproduced, distributed, or used without prior written permission.

12. Limitation of Liability

Kashvi Aura shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or the products purchased, except where required by applicable law.

13. Privacy

Your personal information is collected and processed in accordance with our Privacy Policy.

14. Changes to Terms & Conditions

Kashvi Aura reserves the right to modify these Terms & Conditions at any time without prior notice. Updated terms will be published on this page and will become effective immediately.

15. Governing Law

These Terms & Conditions shall be governed by the laws of India. Any dispute arising from the use of this website shall be subject to the exclusive jurisdiction of the courts in New Delhi.

16. Contact Us

*Business Name:* Kashvi Aura

*Email:* kashviaurasupport@gmail.com

*WhatsApp:* +91 8512883000

*Business Hours:* Monday to Saturday, 10:00 AM – 7:00 PM (IST)